01
Online enquiry
Send a message by WhatsApp or through the enquiry form. A patient coordination team handles enquiries.
A practical, step-by-step outline of how treatment works for patients travelling to Hardrock Clinic in Istanbul, from the first message to aftercare once you are home.
In brief
Short answer
You start with an online enquiry, share your medical history, and receive a preliminary view on suitability before agreeing a date; no deposit is required. You arrange your own flights and hotel, then attend an in-person consultation where the physician confirms suitability and volume before the 30–45 minute procedure under local anaesthesia. Discharge is the same day, with written aftercare and a direct contact number for questions once you are home.
International patients
01
Send a message by WhatsApp or through the enquiry form. A patient coordination team handles enquiries.
02
You share relevant history: health conditions, medication, previous penile procedures and circumcision status.
03
Photos are requested only if they are medically necessary, and only through the secure route the team specifies. Never send clinical photos through the website form.
04
The doctor gives a preliminary view on suitability. This is not final: volume is confirmed only at the in-person assessment.
05
A date is agreed with the coordination team. No deposit is required.
06
You book and pay for your own flight.
07
Istanbul has two airports, Istanbul Airport (IST) and Sabiha Gökçen (SAW). Transfers are not included.
08
In-person examination, baseline circumference measurement and a review of your history. Suitability and final volume are confirmed here and volume can be revised down.
09
About 30–45 minutes under local anaesthesia. No general anaesthesia or sedation.
10
Same-day discharge with a light dressing, written aftercare instructions and a direct contact number.
11
You book your own accommodation; it is not included in the package.
12
Follow-up is arranged by the clinic. A follow-up control is included in the 15 cc and 20 cc packages.
13
The timing of your flight home follows the physician’s personalised advice at discharge.
14
Keep the direct contact number you are given. Questions can be sent by WhatsApp once you are home.
The preliminary review at step 4 helps you decide whether travelling is worthwhile, but it cannot replace an examination. The physician may still advise against treatment at step 8, for example if expectations cannot be met or if the concern appears body-dysmorphic in character. It is sensible to plan your trip with that possibility in mind.
International patients
The filler (Teosyal Ultra Deep, in the volume of your package)
The treatment itself, with local anaesthesia
Treatment planning with the operating physician
Written aftercare with direct contact details
Follow-up control in the 15 cc and 20 cc packages; the 20 cc package also includes a touch-up according to clinic policy and physician assessment
Flights
Accommodation
Transfers within Istanbul
Additional filler beyond the package
Other procedures
Correction, top-up or dissolution outside the package terms is priced case by case, according to clinic policy and physician assessment. The cost guide lists the three package prices and explains what can change a quote, and the volume comparison explains how 10, 15 and 20 cc are chosen.
International patients
Payment is in cash, in euros, US dollars or pounds sterling. No deposit is required to agree a treatment date.
Because the final volume is confirmed only at the in-person consultation, and can be revised down, the package you actually pay for is settled at the clinic rather than at the enquiry stage. If you are unsure how much cash to bring, ask the coordination team before you travel.
International patients
Consultations for international patients are coordinated in English. Before travelling, contact is with the patient coordination team by WhatsApp on +90 530 322 90 26 or through the contact page. Hardrock Clinic is led by Assoc. Prof. Dr. Zulfu Sertkaya, a urologist and andrologist, and treatment planning is done with the operating physician.
If you would find it easier to discuss medical details in another language, raise this with the coordination team at the enquiry stage so they can tell you what is possible.
International patients
There is no single answer. The coordination team advises on timing based on the physician’s protocol, your chosen package and whether follow-up is planned. Flying and long-haul travel after treatment are covered by the physician’s personalised advice at discharge, so confirm your return date with the team before booking a flight you cannot change.
What the clinic protocol does say is that most men return to normal daily activities the same day, that swelling, tenderness and mild bruising are common in the first 24 hours, and that approximately 7–10 days of sexual abstinence is recommended. The recovery guide sets out the full timeline.
International patients
The clinic does not publish penile before-and-after photographs. Clinical photography is shared privately, on request, during consultation. If photographs are medically needed before you travel, the team explains a secure route; the website form is not that route.
Because you book your own flights and accommodation, you decide what to share about your trip and with whom. If you would like to see the premises before committing, the clinic photos page shows the clinic, and patients travelling from Britain will find entry rules, insurance and aftercare covered in the guide for UK patients.
Questions
No. No deposit is required. Payment is made in cash in EUR, USD or GBP.
No. Flights, accommodation and transfers within Istanbul are not included, and patients arrange them themselves.
You can receive a preliminary view, but the final volume is confirmed at the in-person assessment and can be revised down.
You are given a direct contact number at discharge, and questions can be sent by WhatsApp. If you need care elsewhere, tell the treating doctor that you have had hyaluronic acid filler.
More answers are collected on the penile filler FAQ page.
Next step
The patient coordination team can answer practical questions about planning a visit. Suitability and volume are decided by the physician at the in-person assessment.
Disclaimer