Hardrock Clinic · Urology & andrology practice of Assoc. Prof. Dr. Zulfu Sertkaya · Istanbul, Turkey

WhatsApp +90 530 322 90 26

Dr. Zulfu Sertkaya Hardrock Clinic

Privacy and data

This page describes what this website collects, and what it deliberately does not.

This website

What the site itself collects

Short answer

This site serves static pages. It sets no advertising or analytics cookies, embeds no tracking pixels, and builds no visitor profile. The only information that reaches the clinic is what you type into the enquiry form or send by WhatsApp.

Enquiry form
The fields you complete are transmitted to the clinic’s form inbox on Netlify, the hosting provider for this site, and forwarded to the patient coordination team.
Purpose
To answer your enquiry and, if you go ahead, to arrange an assessment. Enquiry details are not sold, and are not used for advertising.
WhatsApp
Messages you send on WhatsApp are handled under WhatsApp’s own terms and are visible to the coordination team.
Fonts
Typefaces are requested from Google Fonts, which receives the request as part of serving the font files.
Server logs
The host records standard request logs, including IP address, for security and abuse prevention.
Retention
Enquiries are kept while your question is open and for the clinic’s record of patient correspondence, then deleted on request.

Sensitive information

What not to send, and what you can ask for

Please do not send

Passport scans, payment card details or clinical photographs through the website form. If the team needs any of those, they will tell you how to send them securely.

Your requests

You can ask what the clinic holds about your enquiry, ask for it to be corrected, or ask for it to be deleted. Write to the coordination team on WhatsApp or through the enquiry form.

This page describes the website. Clinical records created if you attend for assessment or treatment are held by the practice under Turkish medical record-keeping requirements.

WhatsApp Ask the team